Terms of Service

These Terms of Service form a legal agreement between you and Applicodo SRL. They apply when you browse rentalbench.com, create a RentalBench account, start a trial, subscribe to, access, or use the hosted RentalBench software, documentation, and related services (together, the “Service”).

By accessing or using the Service, you agree to these terms. If you do not agree, do not use the Service. A separately signed order form, data processing agreement, or other written agreement with Applicodo SRL controls to the extent it expressly conflicts with these terms.

The Service is provided by:

You must be at least 18 years old or the age of legal majority in your jurisdiction and legally capable of entering a binding contract. If you use the Service for an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

RentalBench is designed primarily for businesses and other organizations managing rental operations. If you qualify as a consumer, nothing in these terms removes rights that applicable consumer law does not allow you to waive.

• Provide accurate account and billing information and keep it current.
• Protect account credentials, use appropriate access controls, and promptly notify us of suspected unauthorized access.
• You are responsible for activity performed through your account by you and the users you authorize, except to the extent caused by Applicodo SRL's breach of these terms or applicable law.
• You are responsible for configuring the Service for your rental operation, reviewing results, and deciding who may access each workspace.

The plan, price, currency, billing interval, features, and any trial terms shown at checkout are part of these terms. Unless checkout states otherwise, a new workspace begins with a 14-day Plus trial after payment details are collected. If you do not change plans or cancel before the trial ends, Start monthly billing begins when the trial expires.

• Subscriptions renew automatically for the selected billing interval until cancelled. You authorize the applicable payment provider to charge fees and taxes using your saved payment method.
• You may cancel through the billing portal. Unless mandatory law or checkout terms require otherwise, cancellation takes effect at the end of the current paid billing period.
• Fees are non-refundable and credits are not provided for partial periods except where required by law or expressly stated at checkout.
• We may change fees for a future renewal after reasonable advance notice. If you do not accept the new fee, you may cancel before it applies.
• You are responsible for applicable taxes other than taxes based on Applicodo SRL's net income.

Mandatory consumer withdrawal, conformity, refund, and cancellation rights remain unaffected.

You may not use the Service to:

• violate law, regulation, another person's rights, or contractual obligations;
• upload unlawful, infringing, deceptive, malicious, or harmful content;
• gain unauthorized access to accounts, systems, data, or networks, or interfere with Service integrity or availability;
• introduce malware, probe vulnerabilities without written permission, evade usage limits, or place an unreasonable load on the Service;
• copy, resell, sublicense, reverse engineer, or create derivative works from the Service except as expressly permitted by law or written agreement; or
• use the Service to facilitate discrimination, fraud, unsafe activity, or unlawful handling of customer or employee data.

As between you and Applicodo SRL, you retain ownership of data, text, images, documents, and other content you submit to the Service (“Customer Data”). You grant Applicodo SRL and its processors a limited right to host, copy, transmit, display, and otherwise process Customer Data only as needed to provide, secure, support, and improve the Service and comply with law.

You are responsible for the accuracy and legality of Customer Data and for providing notices and obtaining permissions required to place personal data in the Service. You should maintain copies or exports reasonably needed for your business continuity and verify important records before relying on them operationally.

The public-site Privacy Policy covers rentalbench.com only. Processing inside the authenticated application may be governed by an applicable product privacy notice or data processing agreement provided for that Service.

The Service, including its software, interface, documentation, designs, trademarks, and other content supplied by Applicodo SRL, is owned by Applicodo SRL or its licensors and protected by intellectual-property law. Subject to these terms and payment of applicable fees, you receive a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal rental operations during the subscription term.

If you provide suggestions or feedback, you grant Applicodo SRL a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you as the source without permission.

The Service may link to or interoperate with third-party services, including payment, email, authentication, hosting, domain, or customer-payment providers. Their terms and privacy practices govern your direct use of those services. Applicodo SRL is not responsible for third-party products or acts outside its reasonable control, but this does not limit responsibility that mandatory law places on Applicodo SRL.

We may update the Service to improve functionality, address security or legal requirements, or maintain technical viability. We may also discontinue features or the Service after reasonable notice when practicable. For paid users, we will not intentionally make a material adverse reduction to core paid functionality during a current billing period without a valid reason and any remedy required by applicable law.

The Service may be unavailable because of maintenance, incidents, internet or provider failures, force majeure, or circumstances outside reasonable control. No specific uptime commitment applies unless stated in a separate written service-level agreement.

To the maximum extent permitted by law, the Service and website content are provided “as is” and “as available.” Applicodo SRL disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, completely secure, or that every defect or data loss can be prevented or corrected.

RentalBench supports operational recordkeeping but does not replace your judgment or professional advice. You remain responsible for inventory and availability decisions, pricing, taxes, deposits, rental agreements, insurance, legal compliance, equipment safety, inspections, customer communications, backups, and the accuracy of records entered into or produced by the Service. Website guides and templates are general information, not legal, tax, accounting, insurance, financial, or safety advice.

The Service is not designed as an emergency, medical, life-support, or safety-critical system. Mandatory statutory warranties and digital-service conformity rights are not excluded.

To the maximum extent permitted by applicable law, Applicodo SRL and its directors, employees, contractors, affiliates, and licensors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, business opportunity, goodwill, anticipated savings, or data, or for business interruption, arising from or related to the Service or these terms, even if advised that such loss was possible.

To the maximum extent permitted by law, the total aggregate liability of Applicodo SRL and those parties for all claims arising from or related to the Service or these terms will not exceed the greater of (a) EUR 100 or (b) the fees paid or payable by you to Applicodo SRL for RentalBench during the 12 months immediately before the event giving rise to the claim. This limit applies regardless of the legal theory and even if a remedy fails its essential purpose.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or willful misconduct, gross negligence, death or personal injury caused by negligence where applicable, or mandatory consumer rights. For consumers, this section applies only to the extent it is fair and permitted by applicable consumer law.

If you use the Service for a business or organization, you will defend, indemnify, and hold harmless Applicodo SRL and its directors, employees, contractors, and affiliates from third-party claims, damages, judgments, fines, costs, and reasonable legal fees arising from your Customer Data, your unlawful or unauthorized use of the Service, or your violation of another person's rights or these terms. This obligation does not apply to the extent a claim was caused by Applicodo SRL's breach, negligence, or willful misconduct and applies only to the extent permitted by law. It does not apply to consumers acting outside a trade or profession.

You may stop using the Service and cancel your subscription at any time. We may suspend or restrict access when reasonably necessary to prevent harm, address a security risk, respond to non-payment, comply with law, or investigate a material violation of these terms. Where practicable, we will give notice and an opportunity to cure before terminating a paid account for breach.

We may terminate the Service or an account for a material breach that is not cured within a reasonable period, for repeated breaches, or immediately when necessary to prevent serious harm or comply with law. Upon termination, your right to use the Service ends. Accrued payment obligations and provisions that by their nature should survive—including ownership, disclaimers, liability limits, indemnity, and dispute terms—will survive.

These terms are governed by Romanian law, without regard to conflict-of-law rules. Before filing a formal claim, contact us at hello@rentalbench.com and allow a reasonable opportunity to resolve the dispute.

For business users, the courts with subject-matter jurisdiction in Iași County, Romania have exclusive jurisdiction. If you are a consumer, this choice of law and forum does not deprive you of mandatory protections or access to courts available under the law of your habitual residence.

• These terms and any incorporated checkout or written agreement are the entire agreement about their subject matter.
• If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions continue in effect.
• A failure to enforce a provision is not a waiver. Waivers must be in writing.
• You may not assign these terms without our written consent, except as part of a permitted transfer of your entire business. We may assign them in connection with a merger, reorganization, sale of assets, or transfer to an affiliate, provided consumer rights are not reduced.
• Neither party is liable for delay or failure caused by events outside its reasonable control, except that payment obligations already due are not excused.
• Headings are for convenience. “Including” means “including without limitation.” Electronic notices and acceptance are permitted where allowed by law.

We may update these terms for legal, security, operational, or Service changes. We will post the updated terms and change the effective date. For material changes affecting a paid subscription, we will provide reasonable advance notice when required and the changes will ordinarily apply from the next renewal. Continuing to use the Service after an applicable effective date means you accept the updated terms, subject to mandatory law.

Questions about these terms may be sent to Applicodo SRL at hello@rentalbench.com or 12 Fundac Teohari Antonescu, 700276 Iași, Romania.