Manage storefront addresses and domains

Every store has an organization slug used as its RentalBench-hosted subdomain. Availability is checked before creation and reserved platform names cannot be selected.

Plus and Pro can add custom or purchased domain aliases. A custom domain remains pending until its DNS records prove ownership and point to the storefront target. Purchased domains become active only after hosted payment and asynchronous registrar fulfillment complete. Domain purchase pricing includes the registrar amount plus the displayed RentalBench premium.

Retiring an alias stops it from serving the storefront without deleting the webstore. Existing domains continue working after a downgrade and may still be retired, but new domain operations remain plan-gated.

Connect an existing domain

1. Keep the hosted RentalBench subdomain available while configuring the new address.
2. As an admin on Plus or Pro, add the domain through the webstore's domain settings.
3. Apply the exact DNS ownership and routing records shown for that domain. Do not copy another business's values.
4. Wait for verification and activation, then test the domain's public catalog and customer flow.

A pending domain is not yet a working storefront address. Check DNS propagation and the displayed verification state before directing customers there. Registering a new domain is charged separately and requires successful fulfillment; it is not included free with the subscription. Retiring a domain alias is separate from unpublishing the webstore.