RentalBench documentation
OrdersAdminManagerStaffPlans: Start, Plus, Pro

Approve, reserve, or reject an order

Storefront checkout creates a requested order. Review the customer, dates, address, availability, payment requirement, and line-item pricing before acting.

Rental order detail with customer address, assigned items, deposit, checkout, return, and inspection flow

Approval confirms the request for the customer. Reservation commits the selected rental units and holds consumable quantities. Rejection ends a request without committing stock. Cancellation is available before checkout.

Item-level controls let staff reserve or cancel individual lines when a partial workflow is appropriate. Parent order status rolls up from its items. Required full-payment orders cannot be checked out until the online payment is marked paid.

Reserve available inventory

  1. Open the requested order at its location.
  2. Verify customer, dates, fulfillment details, variant quantities, and payment state.
  3. Check allocated rental units and available consumable quantity for the full period.
  4. Use the available approval or reservation action appropriate to the request.
  5. Confirm the resulting order and item statuses. Investigate an availability conflict before trying again.

Use item-level actions for a partial reservation and review the parent order's derived status afterward. Reject a request that will not proceed; cancel eligible pre-checkout work when it should be stopped. Reservation does not itself collect payment or finalize every document.

By RentalBench · Published · Updated