Understand availability and inventory statuses

Rental units use available, reserved, checked out, maintenance, retired, and lost statuses. A checked-out unit whose order is past its end time is displayed as overdue. Only rentable, unarchived units without an overlapping inventory-blocking order can be allocated.

Requested orders do not yet block inventory. Reserved, approved, and checked-out orders do. Maintenance, retired, and lost units cannot satisfy new demand. Returning an item normally makes it available; damage moves it to maintenance and loss moves it to lost.

Consumables expose quantity on hand, held quantity, and available quantity. Reservation holds the requested amount. Checkout permanently deducts it and marks the line fulfilled. Cancelling a held line releases its quantity.

Investigate an unavailable item

1. Check location, selected variant, and the full requested date range.
2. Review the unit's operational status and whether its product, variant, or stock item has been archived.
3. Inspect overlapping reserved, approved, or checked-out orders using the product's Bookings timeline or Calendar.
4. For consumables, compare quantity on hand with quantities already held by other reservations.
5. Resolve the conflict by choosing another unit or variant, adjusting dates or quantity, or adding actual stock.

A request is not a guarantee of stock, and an overdue rental still needs operational follow-up. Return and inspect checked-out gear before treating it as available; do not use cancellation to make a checked-out unit appear returned.