Close a workspace
Workspace closure is an organization-wide action. It immediately stops staff and customer access, shuts down public workspace surfaces, and starts recurring-subscription cancellation. It is not a way to archive an order, remove one teammate, or pause a plan.
Before closing
Review the orders, issued documents, and business records you still need. Resolve outstanding rental work and retain records your business must keep. Paying for a subscription later does not reopen a closed workspace.
Confirm closure
- Sign in as an administrator of the workspace.
- Open the workspace deletion action from Account settings, or from billing recovery if operational access is blocked.
- Read the closure explanation and verify that you are closing the intended organization.
- Type the workspace's exact name to confirm.
- Submit only when you intend to revoke access for everyone in that workspace.
What happens afterward
Staff and customer sessions are revoked immediately. Recurring-subscription cancellation is processed durably; failures are retried and reported. Workspace records and owned attachments are scheduled for erasure after 30 days, and only after subscription cancellation is confirmed. Provider-held billing history remains with the payment processor.
The retention period is not a self-service restore window. For a payment problem instead of closure, use billing recovery.